I want to start off by saying thank you for making the accommodations, they’ve been lovely. Florence was more than we could imagine, the hotel and staff were exceptional. As was Venice, so far I love Venice more than any city so far. Thank you very much for helping to change things around for us. The room they moved us to in Rome is sooooo much better. The window lets in fresh air and there’s more space. Roberto, the manager, says hello. He said he is friends with your father and was pleased to help us out. Our day is off to a much better start and I feel so much better. Grazie Mille.